who has a nonprofit that conducts essential job skill-building training. He runs a small website that accepts donations and allows users to sign up for workshops.
John’s signups aren’t growing as fast as he’d like, and his website doesn’t collect the donations he needs to expand his workshops.
research a company on the web before deciding to do business with them, usually by visiting its website.
will turn to his competition after a bad online experience. 61% of them will move to another website if they don’t find what they’re looking for right away. That’s where we can help!
on being able to help clients discover what their customers really want out of their digital experience, and craft solutions that drive their business while meeting their users needs. We call this process User Experience Research and Design, and we’ve been doing it a combined 40 years!
like finding out who are John’s users. Who might be interested? What do they want out of essential skill-building workshops, and how can we make online donation easier and more fulfilling experience? By using tried and true UX research methods to gather info about John’s customers, we can design a great digital experience, and help him discover new workshops that will allow his to make an even bigger impact.
on getting clients through the door as quickly as possible. Their business models typically rely on output and delivery of designs or development, often skipping the research process altogether. What you end up with is a hefty price tag for a solution that might look flashy, but may not be in touch with your customers and their needs.
because we listen, strategize, research, collect data, and help to inform success for each project we take on! Pretty sweet, huh? Give us a buzz on our contact form below. We provide free consultations to busonesses, nonprofits, and organizations alike.